Earlier today we discussed the various elements of a great post-purchase sequence with our friends from Zembula.

We covered it all: receipts and shipping emails, delivery notifications and product reviews, WISMO (the “Where IS My Order?” queries customer service agents dread) and of course year-round segmentation to your best audience—your customers.

 

We love sharing great data!

In our webinars and workshops, we do our best to share the haps on upcoming holidays, industry trends, and email marketing strategies. Why? We love sharing all of our great ecommerce data and information. If you’re interested in hosting a webinar together—please drop us a line, hi@mailcharts.com.

 

Optimizing the post-purchase experience

Watch a recording of the full webinar:

 

Check out the deck

To advance, click the play button in the lower left-hand corner or, if you prefer, set your own pace by hovering over the deck and left-clicking your mouse. Note that all embedded URLs are active.

Thanks a lot!

Editorial image by Pete Linforth from Pixabay