Dear valued customer,
Thank you for being part of the Hem community. 💙
Your continued trust and business means the world to us — and contributes to pushing the design industry into a new era.
In light of the newly announced tariffs on goods imported from Europe, I wanted to personally reach out with a word of reassurance.
Hem has been operating in the United States for over a decade. With a dedicated warehouse just outside of Chicago, we’re proud to offer fast, reliable delivery across the US. Our products are in stock and readily available.
We are actively monitoring the situation and will remain transparent with you should anything change. Building long-term trust with our customers is core to who we are — and that includes open communication. We do not foresee any immediate changes to our pricing, but should that change, we will make sure to notify you.
If you have any questions or concerns, please don’t hesitate to reach out to our team. We’re always here to help.
Best regards, Petrus Palmér Founder & CEO
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