Zendesk email marketing overview



Emails received


Latest Email Campaigns from Zendesk

Zendesk email marketing trends & campaign insights

Data from the last 90 days.

How many emails has Zendesk sent over the past 90 days?
Zendesk send volume
1.4 emails / week
How does Zendesk send volume compare?
  • 1% vs last year
  • 2% vs MailCharts

How often does Zendesk send discounts and promotions?

of the emails Zendesk sends includes a discount or promotion.

What is the day Zendesk sends the most emails?

is the most popular day Zendesk sends emails.

How long are the subject lines in Zendesk email campaigns?

42 characters
is the average subject line length of Zendesk emails.

Zendesk email campaigns and trends

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Zendesk ecommerce lifecycle campaigns and user journeys

  • Welcome series

    Start date: 31 Jan 2019
  • Cart abandonment

    Start date: 03 Jan 2019
  • Purchaser

MailCharts Pro plans have thousands of end-to-end ecommerce lifecycle and triggered user journeys for ecommerce brands. Get insights on Zendesk’s marketing strategy to help you build and optimize your email sequences and user journeys.

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Plan upcoming campaigns and promotions

  • Understand and track send volume and activity
  • View the most popular subject lines terms and phrases
  • Discover new and trending emojis
  • Track how often brands send discounts and promotions

Optimize journeys and triggered campaigns

  • View end-to-end ecommerce lifecycle campaigns, like cart abandonment and post-purchase upsells.
  • Build and enhance based on the messaging, cadence and strategic patterns from thousands of top brands.

Benchmark and analyze your competition

  • Benchmark key metrics against the brands in MailCharts’ database.
  • Visualize weekly sending and promotional activity compared to last year

Get free access to email marketing data from Zendesk and thousands of other brands

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